Refunds Transfers & Deferrals
As a team of runners, we understand issues come up, especially during endurance training.
We do our best to accommodate various needs and will continue to make efforts to provide the best possible options for each participant.
The Hofbrauhaus Half, 10k, and 5k implement capped pricing at fair market value up until 1-day before the race to allow participants to register at their discretion.
If you have additional questions after reviewing the information below, please email roadracing@hermescleveland.com
TO TRANSFER
Runners have three generous options under the "transfer umbrella".
Runners can transfer 1) to virtual, 2) to another runner, or 3) to another pre-selected Hermes-owned race later in the year.
1. To Virtual:
Run the race on your own time and at your preferred location and submit results online anytime before August 29, 2024.
Follow the Event transfer tutorial HERE
2. To Another Runner:
This is a free complimentary option offered by Hermes and can be done anytime before the final packet pickup. There are no exceptions to this.
This process must be completed through the RunSignUp online transfer platform.
Follow the Participant Transfer Tutorial HERE
Runners are NOT allowed to simply give their bib to someone without following the online transfer process.
If you are found to have given your bib to someone else without following the online transfer steps or communicating with a Hermes staff member, you will be disqualified from future races.
3. To Another Upcoming Hermes Event:
Hermes Sports provides a complimentary option to transfer your entry into one of the listed races below - by 7/28.
After July 28 this option will no longer be available and there are no exceptions to this policy.
Qualified transfer race options include: (The River Run Half Marathon).
Follow the Event Transfer Tutorial: HERE
TO DEFER
You can defer your entry into the 2025 Hofbrauhaus race for an additional $15 good until 7/28. No deferrals will be accepted after this date.
No deferrals are offered for the 2026 event.
Follow the Event Deferral Tutorial: HERE.
Athletes who become pregnant or are 24 weeks postpartum may receive a 2-year deferral option.
TO REFUND
Similar to a concert ticket, airplane ticket, or any other live event ticket, refunds are not allowed.
